Help Center

General

You can join our server using the IP address: play.validmc.com. Make sure you're using Minecraft Java Edition version 1.20.x.

You can report players in-game using the /report command, or by creating a ticket through our support system.

Create a ticket

Purchased items are usually delivered instantly. If you haven't received your items within 5 minutes, please create a support ticket.

We offer refunds in accordance with our refund policy. Please review our store policy for more information.

Please create a support ticket and provide your order details. We will investigate and resolve the issue promptly.

Create a ticket